Please be advised that we will be implementing a system update on 6/25/2022 @ 9pm ET. These updates consist of new features and functionality in the system, as well as bug fixes/optimizations for existing processes.

 

What will be updated?

Effective on the date above, we will update your SHIPSTORE cloud environment with the changes mentioned. These changes are primarily behind the scenes, but will also add a new a new set of pages to the system for Carrier Invoice imports and Reconciliation Reports. A Reporting role has also been added, so you can give out access to just the reports section of the system, similar to OrderTrack.

 

Full list of Updates:

  • Reconciliation and reports (NEW) - Our newest feature in SHIPSTORE, the Reconciliation module allows users to import invoice files for supported carriers into their SHIPSTORE system and run reports on the imported information, including reconciling against the rates quoted in SS. If you would like to take advantage of this new module, please reach out to our support team @ support@shipstoresoftware.com to get started.
  • Reporting role - By popular demand, we have added a role to the system for Reporting. This will allow admins to designate certain users to only have access to the Reports section within the system.
  • UPS References - Up until now, SS has only been able to upload 2 reference fields to UPS for shipments processed through the system. As part of the latest updates, SS is now able to upload up to 4 references for domestic shipments.
  • Rateshop performance improvements - Rateshops have now been updated to process in a multithreaded fashion, meaning the system will now rate as many services as it can at a time, rather than one by one. This exponentially improves performance on any rateshops with more than 4 services, returning rates in a manner of time similar to a single service.
  • Tracking performance improvements - Tracking logic has also seen a performance improvement as a result of the latest code. We will be continuing to improve the performance of this process over the next month as demand for this feature has increased.
  • Corrected some display issues for captioned user fields on the shipping screen, primarily around user prompts.
  • Corrected an issue causing the contact form to not function properly for Firefox users
  • Added Return Tracking Number to search fields in Shipping History
  • Optimized token logic with carriers to lower the number of tokens SS requests in a given day
  • Streamlined handling of PDF labels internally to resolve an issue with some non-carrier labels not printing
  • Patches to reports screen for handling of fields on Origin address and Packages
  • Added Flat Rate Legal Envelope and Padded Envelop as packaging types
  • Misc updates targeted at improving logging and error handling
  • Patches for Visible/Maersk handling for territories
  • Patches for UPS handling for terms of sale
  • Patch to Shipment w Return Labels process to allow return carrier to be different than outbound carrier
  • Patch to email logic for Address Book records to properly load email when address is selected
  • Patch to printable document handling for Order Entry page
  • Added logic to prevent USPS FCI labels for Visible from repeating on next label
  • Misc updates to fields available for business rules

What will the update affect?

The updates above will affect the following cloud systems:

  • ShipStore Public Cloud portal
  • ShipStore Private Cloud portal

What do I need to do?

The web portal update may require the users to refresh (F5 or Ctrl+Shift+R) their Ship screen to pull in the changes if they are not seeing them when they log in after the update.

 

What if I have problems?

Please reach out to us via email (support@shipstoresoftware.com) or phone (816-781-5100).