Please be advised that we have rolled out an update to your test site that is ready for testing on your end. These updates consist primarily of performance improvements to batch processing, as well as updates to Invoice Reconciliation logic.

 

What was updated?

Your SHIPSTORE test environment with the changes mentioned below. Included in these changes is a slightly modified flow to batch processing as well as the ability to now email the results to a desired address.

 

Full list of Updates:

  • General updates:
    • Updated batch processing process flow
    • Added ability to email batch results
    • Improved performance for tracking updates and invoice file imports
    • Patch for service translations with defaults
    • Patch for Copy Profile button to correct copying of business rules
    • Patch to handling of default To addresses declared on Email Server settings
    • Added logic to prevent rounding errors and ensure package totals sum to shipment total
    • Added support for Before and After Packing Data Loads event in business rules
    • Patch for custom report detail view
    • Patch to Hub dropdown for profile level defaults
    • Patch to SS Twitter feed display on dashboard
    • Patch to stations dropdown on reports screen
    • Patch to closeout button for carriers that don't support manifests
    • Patch to tracking number generation logic for non-standard formats
    • Added efficiencies for logic pulling profile data
    • Updated links for support docs
  • New carriers:
    • EasyPost
    • ACI
  • Carrier updates:
    • UPS - added logic to allow for AES filing when label is generated, and added Transit Time logic for SmartPost.
    • eHub - Patch to international shipment logic
    • Endicia - Updates to support ParcelGuard as default insurance provider
    • Stamps.com - Updates to support ParcelGuard as default insurance provider
    • Fedex - Patch to invoice import logic and SmartPost/Ground Economy handling for Puerto Rico
    • LSO - Patch for label generation logic for PDFs
    • SpeeDee - Patch for manifest FTP upload logic, and implemented 2023 rate updates
    • Pitney Bowes - Added billed weight logic
    • Shopify - Added support for new authentication token process

What will the update affect?

The updates above affect the following enterprise systems:

  • ShipStore v4 web portal

What do I need to do?

You may go into your test site at any time to try out the new updates to the system to ensure there are no adverse effects. If you run into any issues along the way, please reach out to our support team so we can address the issues.

Once you have verified the updates are good to go, you may apply the update to your production environment at any time. Keep in mind though that this update will require an update to the database schema (attached), so we recommend applying this update either before or after the working day to minimize disruptions. If your SS solution is hosted on ARE provided servers, you can ignore the steps below, as these will be handled by the ARE team once approval is given.

To apply the update to the production files on the production app server:

  1. Backup/ZIP your current production site, found at “/Sites/Prod/” on the root of your data drive
  2. Copy the files found in the “/ARE/Site Builds/Prod/” folder to the folder above (both folders found on the root of the data drive)
  3. Repeat steps 1 and 2 for the following folders:
    1. /ARE/Extras/CarrierPlugins -> /SHIPSTOREv4 Extras/CarrierPlugins
    2. /ARE/Extras/SDKPlugins -> /SHIPSTOREv4 Extras/SDKPlugins
  4. Once the files are copied, connect to the SHIPSTOREv4_Prod DB via SSMS on the desired server as a SQL admin and run the following SQL script: Enterprise 2023Q1 - UP.sql

Once applied, the web portal update may require the users to refresh (F5 or Ctrl+Shift+R) their Ship screen to pull in the changes if they are not seeing them when they log in after the update. As always, we can perform this update for you as well, just let us know if/when you would like us to perform the update. 

 

What if I have problems after applying the updates?

If the issues encountered are minor in nature, please reach out to us via email (support@shipstoresoftware.com) or phone (816-781-5100). So that we may work with you to correct these issues. If for any these updates are impacting shipping heavily, you can revert the update by:

 

  1. Deleting the existing production folder found in step 1 above
  2. Extract the backup you made in step 1 above to restore the old application
  3. Repeat steps 1 and 2 for the folders found in step 3 above
  4. Run the following script on the SHIPSTOREv4_Prod DB to revert the schema changes from step 4 above: Enterprise 2023Q1 - DOWN.sql