Note:  You must have Admin login credentials for FedEx.com that is tied to the account, or an invite to the account in order to proceed.

Follow the directions in this PDF file provided by FedEx: Certification Guidelines


Below are some tips for the Production Certification process.


Move to Production

  • Application Profile: This step will ask you questions about our application.
    1.  1.Do you intend to resell your software?
      1. No.
    2.  2.Please check the box next to each type of FedEx web services you intend to use in your integration solution:
      1.  1.FedEx We Services for Shipping (includes Rate, Track, etc.)
    3.  3.Please indicate whether you are developing your FedEx integration solution as a Corporate   Developer or Consultant.
      1. 1.Consultant
  • Step 3, fill out the Contact Info form. Make sure to pay close attention to the address sections. The billing address that you enter will need to match what FedEx has on file. If it doesn’t then it will error out. If your mailing address is different from your billing address then you will need to supply that as well in the section at the bottom.
  • Step 4, fill out the Developer Info form. For this form you will need to enter our information.
    1.  1.Applied Resources Engineering
    2.  2.26 Westwoods Dr
    3.  3.Liberty, MO 64068 US
    4.  4.816-781-5100
  • Step 5, NOTE Once you leave this page, you will no longer have access to this information so make sure to save it somewhere before closing this page.

Warning! Once you leave this page, you will no longer have access to this information, so make sure you save it somewhere before navigating away from this page.



Generating Sample Labels

Now you are ready to generate sample labels to be sent off to FedEx for approval.


Adding Test Account to SHIPSTORE

  1.  Login to SHIPSTORE portal. The user you login with will need to have Administrator permissions.
  2.  Click “Administration” link at the top of the page.
  3.  Click “Carriers” option in side menu.
  4.  Click purple plus button toward the right side of the screen in the header of the Carriers table.
  5.  Select “FedEx” from the “Select Carrier” dropdown.
  6.  Give the carrier a Display Name and then enter the test credentials for the Account Number, Meter   Number, Web Services Access Key and Web Services Password fields.
  7.  Click the purple arrow when finish entering the needed information. This will add the carrier to the list   of available carriers in the system.




Adding Test Account to Profile

  1.  Login to SHIPSTORE portal. The user you login with will need to have Administrator permissions.
  2.  Click “Administration” link at the top of the page.
  3.  Click “Profiles” option in side menu.
  4.  Select a profile from the list. If you do not already have a Test profile created, we recommend creating   one by clicking the plus button in the header of the Profiles list.
  5.  Click “Service Setup” and then “Carriers”.
  6.  Click the plus button in the header of the Carriers table.
  7.  Check the box to the left of the new carrier account that you just added and then click the plus button   in the Available Carriers header.
  8.  Click “Save Profile” button in the top right corner.
  9.  Click back on the same profile from the Profiles list or press F5 to refresh your browser.
  10.  Click “Service Setup” and then “Services”.
  11.  Select “FedEx” in the “Sort By Carrier” dropdown within the “Available Services” table.
  12. Add the following FedEx services         
                                                                                                       
  1.  FedEx First Overnight
  2.  FedEx Priority Overnight
  3.  FedEx Standard Overnight
  4.  FedEx 2Day AM
  5.  FedEx 2Day
  6.  FedEx Express Saver
  7.  FedEx Ground
  8.  FedEx Home Delivery
  9.  FedEx International First
  10.  FedEx International Priority
  11.  FedEx International Economy

  1. Click the “Profile Basics” tab and select “Features” from the dropdown.
  2.  Make sure “Test Mode” is “ON”.
  3.  Click “Save Profile” button in the top right corner.


Processing Shipments to Generate Labels

Note: You can also try doing this as a batch on the batch processing page. Attached at the bottom of this article is the excel file template that you can use to process all of the shipments with all of the services that you need to get your labels.

  1.  Login to SHIPSTORE portal. This part does not require the user to have Administrator permissions.
  2.  Click “Ship” link at the top of the page.
  3.  Set the “Station” dropdown in the side menu to your correct station to print a physical copy of the shipping labels. (Note: FedEx no longer approves of the PDF generated labels.)
  4.  Make sure you have the profile that has the test account selected in the top right corner.
  5.  Enter Shipment Details. Example below:
    1.  Shipment #: {YYYYMMDD}
    2.  Service: Whichever FedEx service that you need to generate labels for.
    3.  Ship To Address:
      1.  Company: Test Company
      2.  Contact: Test Contact
      3.  Phone #: 8165555555
      4.  Address 1: 1234 Main St
      5.  Country: US
      6.  State/Province: MO
      7.  City: Liberty
      8.  Postal Code: 64068
    4.  Ship From Address:
      1.  The client you are setting up the account for.
    5.  Package Weight: 5
  6.  Press F10 or click “Process” under the “Actions” header in the side menu. The label should then print directly to your zebra printer/ label printer.
  7.  Now that that shipment is completed and you have the label printed. Navigate into the “Shipping   History” screen from the side menu.
  8.  Search for the shipment you just processed and click into the shipment details.
  9.  Click “Reprocess Shipment” under the “Actions” header in the side menu.
  10.  Select “No” when asked if you would like to void the shipment first. The shipment will then be loaded   back into the Shipping screen.
  11.  Change the “Service” to the next service you need to generate a label for and press F10 or click   “Process” under the “Actions” header in the side menu.
  12.  Repeat steps 7-12 for each additional service that you need labels for. You will need to generate a   label for all FedEx services.
    1.  FedEx First Overnight
    2.  FedEx Priority Overnight
    3.  FedEx Standard Overnight
    4.  FedEx 2Day AM
    5.  FedEx 2Day
    6.  FedEx Express Saver
    7.  FedEx Ground
    8.  FedEx Home Delivery
    9.  FedEx International First
    10.  FedEx International Priority
    11.  FedEx International Economy


Preparing Labels to be Sent to FedEx

Once all labels have been created you will need to separate out the Express service and Ground service labels.

You will also need to scan all of the labels and save them as jpg.
We recommend putting 2 labels on a side of paper and doing that front and back. It will look like the below picture. 

Image Placeholder
International shipments require 2 labels, but the printer will generate 4, use the 2 labels in the picture below.

Image Placeholder

  1.  In the folder where you have been saving your labels, create 2 new folders. Name one EXPRESS and   the other GROUND.
  2.  Move the images for FedEx Ground and FedEx Home Delivery into the GROUND folder and all other   images into the EXPRESS folder.
  3.  Right-click the GROUND folder, mouse over “Send to”, then select “Compressed (zipped) folder”. You   can leave it named the same.
  4.  Repeat step 3 for the EXPRESS folder.


Composing Email to FedEx with Labels for Approval

  1.  Navigate to your email software and create 1 email.
    1.  Send all labels to label@fedex.com.
  2.  Attach the completed coversheet to the email and then the corresponding labels .zip folder to the   email.
  3.  Await approval from FedEx. This process can take anywhere from 1-3 business days.

Email Subject : Label Certification Process
Email Body :
Hello,
We would like to submit these labels for Label Certification Process.



Changing Carrier Credentials to Production

Once you have receive approval back from FedEx you are ready to switch the credentials tied to the carrier in SHIPSTORE to production.
  1.  Login to SHIPSTORE portal. The user you login with will need to have Administrator permissions.
  2.  Click “Administration” link at the top of the page.
  3.  Go to the Profile you are adding the account to and disable the Test Mode flag under Profile   Basics>Features.
  4.  Then click “Carriers” option in side menu.
  5.  Find the test account that you previously created and click the edit button to the right.
  6.  Replace the test credentials with production credentials and then click the save button .
  7.  You are now ready to add this carrier to any profile and begin processing live shipments.

FedEx Label cert batch file: