Please be advised that we will be implementing a system update on 9/17/2022 @ 9pm ET. These updates consist primarily of Quality of Life (QOL) updates for the system, including several performance improvements and patches to existing functionality in the system to prepare for the holiday season.

 

What will be updated?

Effective on the date above, we will update your SHIPSTORE cloud environment with the changes mentioned. These changes are primarily behind the scenes, outside of a few changes related to the admin screen of the system.

 

Full list of Updates:

  • EOD/Closeout improvements - We've refactored the way the system handles processes like EOD and closeouts so they pull data more efficiently and track individual shipments through each process to make sure they are being properly closed. Shipments will also be tied back to the closeout that was created for said transactions to improve reporting here.
  • Reports - Improved efficiency for report data pulls and exports. Corrected some UI related issues when using the Reconciliation Reports section. Added support to embed PowerBI reports.
  • Tracking Number generation - Split logic into Parcel/LTL to account for carriers like FedEx that handle both.
  • Updates for the following carriers:

    • Better Trucks - added Invoice support
    • Cross Country - added estimated delivery and time in transit
    • DHL - International tracking
    • Endicia - misc. tracking improvements
    • Estafeta - updated test rating URL
    • FedEx - misc. tracking improvements
    • First Mile - Guam line items
    • GLS - authentication performance improvements
    • OSM - misc. tracking improvements
    • Pitney Bowes - patches to rating logic + new web hook allowing PB to post tracking updates directly to SS
    • RR Donnelly - Renamed to ePost Global + misc. tracking improvements
    • SpeeDee - label format + added (NEW) Closeout function, replacing need for reports on Utilities screen. If your account is enabled for FTP manifests, you can also configure that upload in SS, bypassing the need for the printed detail manifest.
    • UPS - removed Mail Innovations Parcel Select as a service + MI/Surepost tracking support. IMPORTANT: We have decided to swap the USPS tracking number with the UPS tracking number fields for Surepost and Mail Innovations, so TrackingNumber in SS will be the UPS tracking number moving forward. This decision was made due to UPS's continuing to use USPS less on these shipments, and increased reliance on their own delivery.
    • USPS - misc. tracking improvements
    • Visible - misc. tracking improvements
    • XPO - authentication performance improvements
  • New carriers

    • eHub
    • TLS Parcel
  • Misc. Performance improvements around:

    • Data handling for Profiles
    • Patches to Order Entry page related to custom business logic
    • Efficiency improvements to tracking logic
    • Added Batch Title to shipping history search fields
    • Label mapping improvements for landscape and PDF labels
    • Added support to ASN EDI process to automatically FTP EDI file during EOD
    • Added support for UPS Location ID
  • Reconciliation Report (BETA) - In conjunction with our previous updates to support carrier invoice imports, SS can now generate a Reconciliation report comparing the invoiced shipment costs to the actual costs. This feature, along with the carrier invoice imports, are currently in BETA. If you would like to try out this feature, please contact support.

 

What will the update affect?

The updates above will affect the following cloud systems:

  • ShipStore Public Cloud portal
  • ShipStore Private Cloud portal

What do I need to do?

The web portal update may require the users to refresh (F5 or Ctrl+Shift+R) their Ship screen to pull in the changes if they are not seeing them when they log in after the update.

 

What if I have problems?

Please reach out to us via email (support@shipstoresoftware.com) or phone (816-781-5100).