An updated version of Shipstore has been rolled out to your test portal. Please see below for more information on the changes.

 What was updated?

Your Shipstore test environment is now updated with the below changes. The majority of the updates focus on patches and enhancements to the Tracking functions in the system, as well as added support for an email address field on each address section in the system (ship to, origin, profiles, etc.) to account for UPS's new international requirements. 

 

Full list of Updates


  • General updates
    • Patches to label formats for Return Label With Shipment handling
    • Patches to carrier account logic for Copy Profile function
    • Patches to Itembook import logic
    • Patches to Merchant Upload File function
    • Added support to split multipage PDFs into multiple files
    • Added support for payloads in API GET requests
    • Patch to profile filtering logic on the reports page
    • Added support for different reconciliation report export
    • Added support for background invoice imports
    • Corrected Marshal Islands country code
    • Added support for more Ireland states
    • Added support for Cubic Softpack packaging type
    • Added Batteries and Coils to LTL handling units
    • Added Email field on all addresses
    • Updated Google integration for Find button on ship screen
    • Added support for DHL eCommerce in invoice import logic
    • Patches for BR criteria logic for prompt rules on the Orders page
    • Cleaned up presentation of existing records prompt for packing
    • Added logic to exclude blank lines from order consolidation input
    • Patches for pre/post pack item logic
    • Patches for auto-weigh logic on packing screen
    • Patches for carrier dropdown on Profile Services page
    • Added support to view voided records on the Reports screen
    • Patches for markup logic applied during a rateshop
    • Performance improvements for pulling client/profile settings
    • Added logic to handle if a CSV has less fields on lines after the first row
    • Patches to backordered item logic in packing
    • Patches for file locks on TXT imports
    • Added support for details tracking results (including each event)
    • Patches to order loading logic to ensure cancelled records can't be shipped
    • Added support to BRs to compare fields in a given shipment
    • Added support for post-label BRs in batching
    • Added support for pre/post batch SDK functions
  • Carrier Updates
    • Newly added carriers:
      • USPS (direct)
      • Amazon Shipping
      • Buku Ship
      • Sutton Transportation
  • Updated API support
    • APC - Updated to support new API version
    • EasyPost - Patches to territory logic for labels
    • eHub - Patch to USPS Ground Advantage handling
    • FedEx
      • Patches to LTL package count logic
      • Patches to LTL handling units logic
      • Added support for Broker Select 
    • Gori
      • Added support for UPS services
      • Patches for void/refund requests
      • Added support for service node in rate requests
      • Removed US Virgin Islands from territory-specific logic
      • Patches for error handling
    • Speedee
      • Added support for new API version
    • SpeedX
      • Added support for closeout process
    • UPS
      • Added support for Origin and Ship To email addresses (required for international)
      • Misc patches for hazmat logic
      • Patches to rate apportioning logic
      • Patches for MI references
    • OSM
      • Updated engine to work with new API version
    • ePost Global
      • Updated engine to work with new API version
    • Canada Post
      • Updated engine to work with new API version

What will the update affect?

The updates above affect the following enterprise systems:

  • Shipstore v4 web portal

What do I need to do?

You may go into your test site at any time to try out the new updates to the system to ensure there are no adverse effects. If you run into any issues along the way, please reach out to our support team so we can address the issues.

Once you have verified the updates are good to go, you may apply the update to your production environment at any time. Keep in mind though that this update will require an update to the database schema (attached), so we recommend applying this update either before or after the working day to minimize disruptions. If your SS solution is hosted on ARE provided servers, you can ignore the steps below, as these will be handled by the ARE team once approval is given.

To apply the update to the production files on the production app server:

  1. Backup/ZIP your current production site, found at “/Sites/Prod/” on the root of your data drive
  2. Copy the files found in the “/ARE/Site Builds/Prod/” folder to the folder above (both folders found on the root of the data drive)
  3. Repeat steps 1 and 2 for the following folders:
    1. /ARE/Extras/CarrierPlugins -> /SHIPSTOREv4 Extras/CarrierPlugins
  4. Once the files are copied, connect to the SHIPSTOREv4_Prod DB via SSMS on the desired server as a SQL admin and run the following SQL script: Enterprise update 2025Q4 - UP.sql

Once applied, the web portal update may require the users to refresh (F5 or Ctrl+Shift+R) their Ship screen to pull in the changes if they are not seeing them when they log in after the update. As always, we can perform this update for you as well, just let us know if/when you would like us to perform the update. 

 

What if I have problems after applying the updates?

If the issues encountered are minor in nature, please reach out to us via email (support@shipstoresoftware.com) or phone (816-781-5100). So that we may work with you to correct these issues. If for any these updates are impacting shipping heavily, you can revert the update by:

 

  1. Deleting the existing production folder found in step 1 above
  2. Extract the backup you made in step 1 above to restore the old application
  3. Repeat steps 1 and 2 for the folders found in step 3 above