Summary: Batch shipment numbers are built from a timestamp, so two batches started in the same minute can end up with matching or hard-to-tell-apart numbers. Map a unique Order Number in your batch file so every record stays easy to identify.

Before you start

Have your batch file open. If you use a batch template, have it ready to edit.

Steps

  1. Add an Order Number column to your batch file.
  2. Put a unique value in that column for every row. A simple way is to combine a job number and a row number so each row is different (for example, jobnumber-rownumber).
  3. If you use a batch template, add the Order Number field to that template so the value is picked up on import. If you do not use a template, Shipstore picks up the Order Number column on its own.
  4. Upload the batch again.

What you should see

Each record shows its own Order Number and its own shipment number. Two batches created close together no longer share record numbers.

If something goes wrong

Records still share numbers: the Order Number column may not be mapped. Confirm the column name is Order Number, or add it to your batch template, and upload again.

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