Summary: After a carrier activates your account, add it to Shipstore in two places: register it on the Carriers page, then add it to each profile that should use it. Registering alone does not put it on a profile.

Before you start

Have the account number, or the username and password, that the carrier gave you. Know which profiles (shipping setups) should offer the carrier.

Steps

  1. Go to Administration > Carriers and add the carrier account. Enter the account number, or the username and password, that the carrier gave you.
  2. Open each profile that should use the carrier and add the carrier to that profile.
  3. In the profile's service list, add the specific services you want to offer. For an LTL (less-than-truckload freight) carrier, add it to the profile's LTL services.
  4. Run a test rate or shipment on the profile to check that the carrier and its services show up.

What you should see

The carrier is selectable on each profile you added it to, and a test rate or shipment returns the carrier's services and produces a label.

If something goes wrong

The carrier is registered but still not selectable on a profile. It has not been added to that profile. Open the profile's carrier settings and add it. For a step-by-step screen share, email support@shipstore.com.

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