UPS Ground Saver: Third-Party and Consignee Billing Are Not Available

UPS Ground Saver does not support third-party billing or consignee (collect) billing. All Ground Saver shipments must be billed to the shipper’s own UPS account.

Why can’t I use third-party billing for UPS Ground Saver?

UPS explicitly excludes these billing options for Ground Saver by contract. From the UPS Ground Saver Terms and Conditions, Section 10 (Pricing):

“Bill Third Party and Bill Consignee (Collect Billing) options are not available.”

This is also confirmed in the UPS Ground Saver Features of Service document:

“Conveniently shown on UPS small package invoice (Third party and consignee billing not available).”

This is not a Shipstore platform limitation. It is a UPS policy that applies regardless of the shipping system used.

What billing options are available for UPS Ground Saver?

Only one billing option is available: charges are billed directly to the shipper’s UPS account and appear on the standard UPS small package invoice.

You cannot bill to:

  • A third-party UPS account number
  • The recipient (consignee billing / collect billing)

What if I need third-party billing on a UPS shipment?

If your workflow requires third-party or consignee billing, you will need to use a UPS service that supports it, such as UPS Ground or UPS Next Day Air. UPS Ground Saver is a contract-only economy service and is not designed for those billing arrangements.

Why is my Ground Saver shipment generating a billing error in Shipstore?

If you are attempting to create a UPS Ground Saver shipment with a Bill Third Party or Bill Consignee payment type selected, Shipstore will return an error because UPS rejects this combination at the API level.

To resolve: Switch the billing type to Bill Shipper and ensure the correct UPS account number is populated in your carrier settings.

  • UPS Ground Saver Overview
  • How to Configure Your UPS Account in Shipstore
  • Carrier Billing Options: What’s Supported by Service Type

Sources: UPS Ground Saver Features of Service | UPS Ground Saver Terms and Conditions

Last reviewed: April 2026