Phone: 1-800-247-9043

 

To submit a ticket:

  1. Login to UPS.com with a valid account
  2. Scroll to the bottom of the UPS home page, and click on Help & Support
  3. Scroll to the bottom and click Email UPS
  4. Enter your name and email if not already entered. Select the following options:
    1. Support Category: Technical Support
    2. Support Topic: Developer Resources
  5. Click Next
  6. Enter your phone and email if needed. Select the following options:
    1. Stage of Development: Post-Integration
    2. Developer Resource: {select the appropriate option under the XML section}
  7. Attach a file if needed, and fill out the question
  8. Click Send Email