Summary: The Billing Report has two cost columns: the base (list) carrier charge and the marked-up (billed) charge. USPS returns no list rate, so its columns behave differently from UPS and FedEx, which is why the larger column can switch between carriers.

Steps

  1. In the Billing Report, find the two charge columns: the base (list) carrier charge and the marked-up (billed) charge.
  2. Read them at the level you need: shipment level or package level.
  3. For USPS, expect different behavior. USPS does not return a list rate, so do not assume the same column mapping you see on UPS or FedEx.
  4. If a value looks off, cross-check that shipment in Shipment History.

What you should see

The column you pick matches the base or billed cost when you compare it against a known shipment in Shipment History.

If something goes wrong

A carrier's columns still do not make sense: email support@shipstore.com with the report and an example shipment so support can confirm the field mapping for that carrier.

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